Frequently Asked Questions

Q: How many days does it take to clear my air/sea shipment?

Air shipments take 24hrs and sea shipments take 4 days. This is subject to receipt of all required import documents 4 days prior to consignment arrival.

Q: What are the most common reasons for delay of my goods at the port?

* Failure to forward clearance documents before the arrival of flight/vessel
* Failure to addresses the consignment correctly i.e. suppliers addressing the consignment to Cargo Masters and not the consignee.